Team & Agency Documentation

Routing Website Leads to Shared WhatsApp & Telegram Groups

Learn how to route website form submissions simultaneously to your entire sales team, agency staff, or client partners in WhatsApp and Telegram.

💬 1. WhatsApp Group Chat Setup

Step 1: Create a WhatsApp Group

Open WhatsApp → Create a new group named "🔥 Website Leads" and add your sales team members.

Step 2: Add Your Meta WhatsApp Business Number

Add your Meta WhatsApp Business Phone Number to the group as a participant and promote it to Group Admin.

Step 3: Copy Your Group ID

Open WhatsApp Web (web.whatsapp.com) → Click on the group chat. Copy the Group ID from the URL: [email protected]

Step 4: Save in LeadChirp Dashboard

In your LeadChirp Workspace Settings, paste your Group ID under Recipient Phone Number and click Save.

✈️ 2. Telegram Team Group Setup (Fastest)

Step 1: Create a Telegram Group

Open Telegram → Create a group named "🔥 Lead Alerts" and add your sales reps or agency partners.

Step 2: Add Your Bot to the Group

Add @LeadChirpBot (or your custom `@BotFather` bot) to the group and enable Send Messages permission.

Step 3: Paste Group Chat ID

Paste your Telegram Group Chat ID (e.g. -100192837465) into LeadChirp Workspace Settings.

⚡ Speed-to-Lead Advantage

Group routing ensures whichever sales rep is free first taps [📞 Call Customer] within seconds of submission, increasing lead conversion rates by up to 391%!